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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Southern States Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Second Chance Pet Adoptions, SPCA of Wake County

UNC Children's Hospital

Did Southern States Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Southern States Subaru

Subaru and Southern States Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

My Southern States Experience - Dominic L

From the moment I was paired with Luis as my salesman, communication was excellent. Luis was able to accommodate communication methods and timing. He was knowledgeable and accommodating, helping me get to my first new car purchase with confidence in a situation I first approached with skepticism. I previously stayed away from dealerships as much as possible, but now look forward to servicing my Subaru and future Subaru’s at Southern States Subaru of Raleigh. I asked to not receive phone calls, and for some reason its very hard for dealerships to abide by that. Luis was able to understand my situation and accommodate me. He was attentive, knowledgeable, and very effective in communicating. I talked to 15-18 other Subaru dealerships in the past few months, and I found many polite and professional salespersons, but none were able to communicate as well as Luis or able to help me get into a Forester with the things I was looking for in it. Prior to dealing with Luis, I remained very skeptical of dealerships as a whole: the financing, the maintenance, trading in vehicles, or buying from them. After dealing with Luis, I am eager to share my experience with others in hopes that they go to Southern States to buy a Subaru and to have the assistance of Luis in purchasing that Subaru. I am confident I’ll be going back to Luis at Southern States to trade in the wife’s Hyundai and purchase another Subaru. Southern States was also great in accommodating my peculiar situation of residing in North Carolina, but maintaining a Washington state residence since I am active duty military. Luis helped me negotiate the additional hurdles while associated with my unique residency status. I also appreciate the Southern States management in aiding with legwork and extra paperwork in doing so as well.

My Southern States Experience

Judd is loved for the very first time - Samantha R

When Judd first arrived at SPCA Wake, we thought "this dog is lucky to be alive." He was seized from his former owner due to neglect and cruelty. On the day he came to the SPCA, his body had almost nothing left. You could count his ribs from across the room, his hips poked out, and he had no body fat or muscle to speak of. As an 8-month-old Great Dane puppy, he should've weighed upwards of 100 lbs. Instead, he weighed just 35 lbs. Judd's beginning to life had sadly been one of trauma and neglect. He'd never known the love he deserved. For the next several weeks, Judd recovered under the close eye of the SPCA medical team. It took a lot of medication, special food, and love to nurse Judd back to health. He spent time in foster care enjoying rides in the car, cuddling on a big couch, and napping by the pool. After a month of treatment, Judd was truly like a brand new dog. He'd gained weight and rebuilt his muscle, now weighing in at a much healthier 75 lbs. His heart had been healed by the loving people around him, and he was finally ready to find a loving home of his own. With the support from Southern States Subaru providing Judd's lifesaving care, and with the extra spotlight of attention during the Subaru Loves Pets month, Judd was able to find the loving family he always deserved. We're thrilled to share that he is now adopted and thriving in his new home! He is finally getting to live a happy life in a real home, surrounded by love. Thank you to Southern States for sponsoring Judd and helping to provide for his much-needed care! We are so grateful for the support that made his rescue possible. For him, it made all the difference in the world.

SPCA of Wake County
Judd is loved for the very first time

Blankets for Cancer Patients - Tiffany A

Southern States Subaru so graciously donated blankets for cancer patients who are being treated inpatient at Duke Hospital. The blankets have provided warmth and comfort for many during uncertain times. Their kindness has not gone unnoticed as it is often the simple acts of kindness that leave an everlasting effect.

Duke University Health System
Blankets for Cancer Patients

Elderly Appreciation - Carole H

Due to us being an elderly couple and recent surgery, I needed to “get in and out.” I had called ahead and explained the situation. I arrived and Michael acknowledged my call and made it his personal mission to ensure good quick service. My paperwork was ready, explained and then Michael went and got my vehicle and brought it to the doorway for me. What a delightful way to be treated and very gently taken care of. Appreciated more than you know. When you get elderly, you use a cane and are slower than the folks around you, it’s just so nice to not be made a spectacle of but instead treated with respect. Thank you, Michael.

Elderly Appreciation

Share the Love Event - Andrew L

Hi Maurice, Just wanted to send another big thank you for everything with this year’s Subaru Share the Love Event! I dropped off the check at the office yesterday. That will help us continue funding game-changing cancer research. We are so grateful for Southern States Subaru’s continue support. If you need anything from me in the meantime, please don’t hesitate to reach out and let me know. I hope to see you at the Victory Ride! Thank you, Andrew Lackey Assistant Director Community Engagement & Fundraising Innovation The V Foundation for Cancer Research 14600 Weston Parkway Cary, NC 27513 v.org VICTORY OVER CANCER®

Share the Love Event

VICTORY OVER CANCER - Maurice G

We couldn’t be more thankful to have been a part of this again this year. It really means a lot to us to be a beneficiary of such an amazing fundraising event. Even with all of the challenges – you all were able to raise an incredible amount to help fund game-changing cancer research! Congratulations on such a successful event and we are so, so grateful. We would love to come by and do another check presentation! I’ve chatted with my colleague, Katie, who joined us last year. I hope training is going well for the long ride and I’ll be there race day to cheer you on! Thank you! Andrew Lackey Assistant Director Community Engagement & Fundraising Innovation The V Foundation for Cancer Research 14600 Weston Parkway Cary, NC 27513 v.org VICTORY OVER CANCER®

VICTORY OVER CANCER

Southern States Subaru Pet Adoption - CHRIS A

Southern States Subaru worked with the Raleigh SPCA for a very successful pet adoption. Twenty nine dogs/cats were adopted during the time frame raising over $7,000 to support the Raleigh SPCA. We look forward to another successful adoption this year. Thank you to all that participated. Hi Chris! Here’s an album that includes photos (and a few videos) of almost all the pets on our adoption report: Thank you for the help this month, We are grateful for your support! All the best, Samantha Ranlet Marketing Communications Specialist SPCA of Wake County200 Petfinder Lane Raleigh, NC 27603 919.532.7066 (office) 919.772.2326 (main)

Southern States Subaru Pet Adoption

Subaru Loves Pets — SPCA of Wake County - Samantha R

When 7-year-old Dalton was living alone as a stray, he was fighting against all odds to survive. Not only did he have to search daily for food and water, avoiding traffic and the other dangers of living outdoors, but he did it all while being almost completely blind. But then, Dalton had a lucky day. A Good Samaritan stumbled upon him and saw how much he needed help, so they scooped him up and brought him to a nearby shelter. And before long, Dalton was being transferred to SPCA Wake where he could get specialized veterinary care and have all the time he needed to find a forever family. When Dalton arrived at SPCA Wake, a comprehensive veterinary assessment revealed that Dalton’s condition was worse than initially thought. His eyes suffered from just about every illness and condition in the book. Severe and painful swelling, chronic infection, cataracts — Dalton suffered from it all. He needed veterinary intervention badly. Unfortunately, Dalton’s eyes were too far gone to be saved. So before long, both of his painful, failing eyes were removed, and for the first time, Dalton felt relief from the untreated conditions he’d been living with for so long. And we watched as Dalton was transformed. Without the burden of his painful condition, his personality was finally able to shine through. The shy, nervous dog we first met became a lively, playful pup content to zoom around the SPCA’s play yard for hours on end, happily greeting everyone he met, and sporting a big, goofy smile for the very first time. Dalton began working with SPCA staff adapting to the loss of his remaining eyesight. Our team helped Dalton learn new “blind dog tricks” such as whistle recall, so that when his adoption day came, he would be ready to navigate and settle into a cozy home life with his new family. But weeks passed, and Dalton still hadn’t found his forever home. That is until he entered the spotlight as an adoptable underdog for Subaru Loves Pets. With the help of our friends at Southern States Subaru and a swell of support and well wishes from online followers, Dalton caught the eye of a young woman looking for an extraordinary dog to call her own. And just like that, Dalton was on his way to explore his new home, meet his new dog brother, and cuddle up with his new mom, who was just as happy to have him as he was to have her. If his story had gone differently, the world might have never gotten to see the real Dalton. But now, with the help of Southern States Subaru, Dalton is safe and happy with a loving family who will protect and cherish him so that he can have the joyful, confident, and healthy future he was meant to have. Dalton is just one of countless pets whose lives have been transformed by the compassion and generosity of animal lovers willing to fight for the underdogs. With the help of Southern States Subaru, 389 dogs, cats, and small pets were adopted through SPCA Wake in October 2021 alone. That is 389 lives saved, 389 families touched, and 389 futures opened up for companion animals big and small, from all walks of life. These stories wouldn't be possible without the support of compassionate animal lovers like our friends at Subaru. We are incredibly grateful for the outpouring of care and love that has given these pets and their new families the gift of happy futures together. For each and every pet rescued and family expanded, it truly makes all the difference in the world.

SPCA of Wake County
Subaru Loves Pets — SPCA of Wake County

Absolute Heroes - Chris A

Dear Chris and our friends at Subaru, John describes you as “absolute heroes.” 13-year-old Conrad talks about your kindness. Since his liver transplant in 2016, Conrad’s family has spent 30 nights at the Ronald McDonald House. To hear Conrad and John talk about their journey and what a difference YOU made, watch the Subaru Hero Video: 2020 Hero Video for Southern States Subaru of Raleigh - YouTube I hope you’ll share this video with your team, as well as our deep gratitude. Thank you for your involvement, leadership and generosity – you make a world of difference for kids like Conrad and their families. Sending best wishes for happy and healthy holidays from our House to yours! Traci Traci Cortez Director of Events + Community Engagement Ronald McDonald House of Durham and Wake

SOUTHERN STATES SUBARU

Make a Dog’s Day - Andy A

Subaru is proud to establish the first-ever National Make A Dog’s Day October 22nd. As part of Subaru Loves Pets month, we’re inviting all dog lovers to do something extra special for their furry best friends. Plus, Subaru will be focusing our efforts on helping the hardest-to-adopt shelter Dogs –those with special needs-find homes. Get ready to fall in love withThe Underdogs. #MakeADogsDay Meet Gabi! Gabi has been at the Humane Society of NWGA (Northwest Georgia) for seven years. If you asked the volunteers to pick their favorite animal at the shelter, Gabi would win hands down. She does not do well with dogs or cats so must be the only animal in an adult only family. She loves people and will bond very quickly to you. Gabi would make someone a great companion. She is waiting patiently for her forever home. If you have room in your heart and your home for this sweet girl then please fill out an adoption application, highlight and right click this link: https://hsnwga.org/adoption/application-for-adoption/?fbclid=IwAR2Ie18p6U3ryKi-niIuIZFTd-waD98xrySl7IJmiRBXE239WP7dpODubiU #MakeADogsDay #SubaruLovesPets #TheUnderdogs

Humane Society of NWGA (Northwest Georgia)
Make a Dog’s Day